Privacy Policy – True Wallet

Last Updated: November 28, 2025

At True Wallet, your privacy is our highest priority. This Privacy Policy explains how we handle your personal information when you interact with our DEX Crypto Wallet. By accessing or using True Wallet, you acknowledge that you understand, accept, and agree to the practices described here. We aim to maintain complete transparency so that every user feels secure and confident while using our decentralized services.

Information We Collect

True Wallet collects only the personal information you voluntarily provide to us. This typically includes details such as your name, email address, phone number, or any information you share while creating an account, reaching out to our support team, or communicating with us for service-related queries. We strictly follow a no-custody policy, ensuring that your private keys, seed phrases, wallet passwords, on-chain assets, or any sensitive wallet data remain fully under your control at all times. We do not request, store, or access this information under any circumstances.

How We Use Your Information

The information you provide plays an essential role in enabling us to deliver a reliable and secure service. We use personal data to verify accounts, respond to support requests, communicate updates, enhance user experience, and ensure overall platform safety. We may analyze aggregated usage patterns to optimize performance and introduce new features that align with user needs. Importantly, True Wallet does not sell, rent, or trade any personal information with third parties. Your data is used only for operational, security, or compliance purposes.

Blockchain & Wallet Data

Because True Wallet is a decentralized, non-custodial crypto wallet:

All blockchain transactions are public on the blockchain
We do not control or store on-chain data
We never access your private keys, seed phrases, or assets

Cookies & Tracking Technologies

When using our website or web-based services, cookies and similar tracking technologies may be used to enhance functionality. These tools help us understand user preferences, measure performance, and offer smoother navigation. You can manage, limit, or disable cookies through your browser settings at any time. Disabling cookies may affect certain website features, but your privacy will remain fully protected.

Sharing of Information

We share information only when necessary and strictly for legitimate reasons. This may involve trusted third-party service providers supporting analytics, communication systems, or operational tools. In rare cases, we may also share information to comply with applicable legal obligations, regulatory requirements, or valid government requests. True Wallet ensures that no information is shared excessively, irresponsibly, or without a justified purpose.

Data Security Measures

Protecting user data is a fundamental responsibility for us. True Wallet employs robust security practices such as encrypted communication, secure server infrastructure, restricted internal access, and periodic security monitoring. While no digital system can guarantee absolute security, we continuously work to enhance our defensive measures and reduce any potential risks. Our decentralized approach further limits exposure by eliminating the storage of sensitive wallet credentials.

Your Rights & Choices

Depending on your region, you may have the right to:

Access your personal data

Request corrections
Request deletion
Withdraw consent
Opt out of marketing communication

Policy Updates

This Privacy Policy may be updated periodically to reflect improvements, regulatory requirements, or changes in our services. Whenever updates are made, the revised version will include a new “Last Updated” date at the top. We encourage users to review the policy from time to time to stay informed about how their data is protected.

If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

📩 Email: [Add Your Business Email Here]
🌐 Website: truewallet.dev

We are always here to assist you and ensure your privacy remains secure.